Sep 16

Clouds Banner

6th edition of state-by-state Open Government Guide (HT NFOIC)

  • How’d your state do? How do you think it could be improved?

Social Media as a Credible News Source?

  • “Still a little ooky about social media? Well, believe it or not, social media is a major element of news nowadays.”
  • This talks specifically about social media, the news, and recent weather.

Perspective: 5 Tech Trends in the Elections Industry

  • “Technology is dramatically transforming the election process. Election offices are challenged to keep pace through leveraging technology to increase transparency and improve communication with the public. Here are five technology trends being adopted by election offices across the country to better serve voters, candidates and the media.”

Census: State and local governments employed fewer in 2010

  • “The Annual Survey of Public Employment and Payroll shows totals for state and local government full-time and part-time employment, and it details employment by government function at the national and state level.”

Survey shows people prefer using PCs, Web portals to contact agencies

Obama administration releases open government status report

  • This came in after the original post. Thanks to Alex Howard for the heads up on this!

Open Gov Links of the Week

, , , , , , , , , ,


Jul 7

Last week, The Brookings Institution hosted a panel discussion about (among other things) social media and civic engagement. The event was held in Washington, D.C.

Here are some posts/news stories about the event. Video of the event is embedded below…

Panelists included:

  • Mindy Finn (Partner, Engage)
  • Diana Owen (Associate Professor of Political Science, Director of American Studies, Georgetown University)
  • Macon Phillips (Special Assistant to the President and Director of Digital Strategy, The White House)
  • Lee Rainie (Director, Pew Internet & American Life Project)
  • Welcoming Remarks and Moderator – Darrell M. West (Vice President and Director, Governance Studies, The Brookings Institution)

Special thanks to Leandro Oliva (@lmoliva_ on Twitter) for letting me use this info!

While I’m not totally sure where I originally found out about this, it might have been from here.

Gov't & Technology, Open Government

, , , , , , , , , ,


Jun 24

Clouds Banner

This is a collection of links that I’ve come across recently related to technology, transparency, and government. Not all of them came out this past week, but they haven’t been included in former Friday posts like this. Know of any that should be included? Add them to the comments below!

Illinois, New York City move forward on open data, apps

Social Media and Elections: Using New Media to Manage an Election & Communicate with Voters

  • How can election officials use social media? Why should they? The U.S. Election Assistance Commission held a roundtable discussion throughout the day on “Voting Goes Viral. Using New Media to Manage an Election and Communicate with Voters”. Here’s some takeaways…

comScore Releases May 2011 U.S. Online Video Rankings

  • “comScore, Inc. … released data from the comScore Video Metrix service showing that 176 million U.S. Internet users watched online video content in May for an average of 15.9 hours per viewer.” (emphasis added)
  • “83.3 percent of the U.S. Internet audience viewed online video.”

Report: Best Practices Guide for Local Governments

  • “Seismic shifts in the economy are forcing dramatic changes in the nation’s cities and counties. Many jurisdictions have made deep cuts across the board, eliminated entire functions, or both, while seeking new means of support and collaboration. This is a time when relevance and adaptability of government — and by extension, the public-sector information technology community — is being subjected to a very real-world test. What’s more, this test is being conducted in full public view, every day and with every encounter between citizens and their government.The urgent question is around how well, how nimble and how agile government is at adapting to the current environment while never losing sight of the future. This special report offers some answers in the form of best practices gleaned from our extensive local government surveys.”

June 2011 Municipal Cost Index shows steady increase


Open Gov Links of the Week

, , , , , , , , ,


Jun 20

On Friday, the U.S. Election Assistance Commission held a roundtable discussion throughout the day on “Voting Goes Viral. Using New Media to Manage an Election and Communicate with Voters“. The archived video of the webcast is available here.

Polling Place - Source: ADA.govAn Introduction

Their premise going into the day?

There are a multitude of social media sources for information about elections and voting. In this rapidly moving, multi-source environment it is more important than ever that there are official resources about voting that the public can rely upon. (source [PDF])

Here’s some interesting statements that are made in the Agenda and Meeting Information [PDF]

There is more information about the event at the bottom of this post

  • The voting public increasingly relies on information that is generated and exchanged amongst themselves, about elections, including the basics of how, where and when to vote. Candidates, parties and voting activists have their own strategic uses of social media. Social media outlets are the platforms in which information about elections is being shared and repeated.
  • Journalists and election officials share a common goal of informing the public about election procedures and election outcomes, and both groups are using social media to inform the public.
  • An important point to make about social media is that it is not a technology; it is a culture. And, yes, it can be scary and unfamiliar to some of us. However, we have to remember our goal – serving voters. They are on Twitter. They use Facebook. And we have a responsibility to go where they are and make sure they have reliable, credible information about exercising their right to vote. Remember, using social media is not about getting a return on your investment; it’s about having conversations with the people you work for. It’s about collaboration, interaction and it is the way business is being done.
  • In an era of dynamic changes in voting technologies, increased voter expectations and reduced budgets, journalists and election officials need to find common ground and explore ways to improve the efficiency and effectives of communicating critical election information to the public. A natural tension between these two groups has been speed versus accuracy regarding unofficial election results.
  • Public Records Office - Source: FEC.govThe social media environment is fast-paced, unforgiving and can be cruel. If you enter it, you will make mistakes, big and small. It’s important to develop a strategy, but also be confident enough to experiment. At the end of the day, election officials should always remember that these efforts are being undertaken on behalf of the public. You want to make sure they have accurate information about how to successfully cast a ballot. Get ahead of rumors and take advantage of this built in early warning system. Get unfiltered feedback, which all true leaders want. It may get weird out there, and it is normal to be scared, confused and excited. But you are helping more people and you are accomplishing your mission.

Insights

The archived video of the webcast is viewable here.

Here are some Tweeted insights from the @EACgov Twitter account from throughout the day …

@jocoelection provides video stream of vote-count process. @DCBEE did a photo journal of the process as it was unfolding. #BReady2012Fri Jun 17 14:29:44 via web


@danachis: “Twitter is the new press release.” Lots of media following county election Tweets. #BReady2012 #voting #EACFri Jun 17 14:55:19 via web


Tips from @danachis on using social media. Use plain language. Avoid jargon. Find a voice. Be friendly. #BReady2012Fri Jun 17 15:09:26 via web


@danachis: Ask why you are engaging, and what resources you have. Web site is critical. FB good to recruit young pollworkers. #BReady2012Fri Jun 17 15:55:37 via web


@ChuckTodd: I want to have election information on poll closures, for example, in real time on Twitter. #BReady2012 #cutthroughclutterFri Jun 17 17:13:56 via web


@ChuckTodd: Media would rather rely on updates from officials than word of mouth. #BReady2012Fri Jun 17 17:16:16 via web


@ChuckTodd: The challenge for #election officials is finding the resources to respond to this new media environment. #BReady2012Fri Jun 17 17:23:18 via web


@ChuckTodd: Officials can build trust in #elections by getting information out that demystifies the process for the public. #BReady2012Fri Jun 17 18:24:07 via web


Tip from Chambless: Develop relationships with media early. Be a resource to them. #BReady2012Fri Jun 17 18:53:01 via web


Tip from @alysoun: Bring journalists in, educate them on the process. Issue fact sheets about it. Delegate communications. #BReady2012Fri Jun 17 18:55:54 via web


@alysoun: Ask yourself: Am I using the right tool? Is Twitter enough or do I need a press release? Does this support my goals? #BReady2012Fri Jun 17 20:12:14 via web


@danachis: Remember that e-mail is still a form of social networking. Web sites are important too. Build on these platforms. #BReady2012Fri Jun 17 14:00:50 via web


More Information About the Event

Their Agenda included the following sessions:

  • Social Media: What Is It?
  • Social Media: Who Uses It?
  • Journalism and Social Media
  • Strategies & Stories from Election Officials

Participants included:

  • Chuck Todd — NBC News political director
  • Lee Rainie — Pew Research Center’s Internet & American Life project director
  • Chris Chambless—Clay County, Florida, supervisor of elections
  • Alysoun McLaughlin — District of Columbia Board of Elections and Ethics public affairs manager
  • Brian Newby — Johnson County, Kansas, election commissioner
  • Dana Chisnell — the Usability in Civic Life Project

Also, see techPresident’s post about the event.

Gov't & Technology, Local Government, Open Government, Tech Tips

, , , , , , , , , , , , , , , ,


May 12

It’s around that time of year when multiple local elections and primaries are happening. After coming across some posts on a local blog that talks about using social media (posts from that below), I thought it might be beneficial for those in the audience who are elected officials, to have a collection of resources/references to go to when trying to figure out how social media and campaigning go together.

If you have resources to add to the list, feel free to leave them in the comments below!

DATA

How To:

From Their Standpoint: What Citizens Want

Other Resources

This list is incomplete! Please let us know of other resources that we should add… thanks!

http://pewinternet.org

Gov't & Technology, Local Government, Miscellaneous

, , , , ,